Frequently Asked Questions
What about Delivery?
For Australia we use a 3PL Fulfilment Service Partner Buy Natural who have been carefully selected to offer the best service to our Australian customers. Please see their delivery procedure at Shipping Policy. We are also subsidizing delivery costs where possible.
For delivery times, please allow 2 - 3 working days. For rural orders, allow a few extra days. Please note, that due to unforeseen circumstances beyond our control these times may be extended. Once your order is dispatched, we will email you a tracking number and invoice. We use the GoSweetSpot delivery service. Our shipping rates start at $4.99 depending on the size of parcel and location and some rates are subsidized so please enter correct addresses. Please note we cannot deliver to P.O.Box addresses.
For international buyers, please email to get an accurate delivery charge. Due to New Zealand's high courier costs, it may be more cost effective ordering off Amazon.com
Are orders shipped discreetly?
Yes. All orders are sent in an unmarked plain packaging with no indication of the contents.
How do I contact Golden Turmeric?
Please see our Contact page. For all enquires email us at: firstname.lastname@example.org and we will get back to you A.S.A.P. or alternatively we can be contacted by phone during normal business hours.
Are there any side effects?
As Turmeric Golden Paste is a whole food it is well tolerated by most people and animals. Adverse reactions are rare but could include stomach upsets like nausea or diarrhea. Always start on small amounts with food and slowly increase. If you do have any unwanted side effects, stop taking and consult your health care practitioner.
Where is Turmeric Golden Paste made?
Our products are proudly made in New Zealand, manufactured in a top IANZ inspected and accredited food grade facility. Even our Turmeric Golden Paste for Pets is Human food grade.
Is there any drug interactions?
Turmeric has several medicinal qualities, and may amplify the effects of other drugs, including blood thinners, diabetes, stomach anti-acids and anti-inflammatory medications. If you are taking any prescription drugs check with your health care practitioner first. Please note that due to Turmeric's anti blood clotting actions, it is best to stop 48 hours before a surgery.
How much paste should I take?
All instructions are on the packaging. Please refer to our Dosages for People and Pets pages. We recommended starting on small amounts and slowly increasing until desired results are found. As Turmeric doesn't stay in the system for long it is better to take frequently like 2 - 3 times a day (with food) rather than in one dose.
Do you have a money back guarantee?
We are very confident that you will be happy with our Turmeric Golden Paste! But in the unlikely event you are not 100% satisfied with our products, you may return them within 30 days of purchase, and we will issue a full refund (less shipping fees). Please contact us for return instructions.